What Shipping Methods Are Available?
This depends on the products you select and on your location. You will see all available shipping methods on the cart page.
Do You Ship Internationally?
We are proud to be one of the few companies that actually ship our products overseas. We ship to the US, Canada and Europe. We have one warehouse in the US and one in Europe. Sometimes we will need to ship an European order from our US warehouse or vice versa. This might add a few days to your delivery time.
How Long Will It Take To Get My Package?
It takes 2-7 days to fulfill your order. After that your order takes another few days to arrive. This depends on the products you ordered and your location. For some shipping options we provide you with tracking information.
What payment methods do you offer?
You can pay using PayPal or any of the major credit cards (through our payment provider Stripe).
Is your website safe?
All traffic to and from our website is encrypted by SSL. You can check this by looking at the green lock icon in the browser address bar. You will also see all our URLs start by ‘https://’ meaning you are using a secure connection. We don’t process your payment details. We leave this to two of the major payment companies in the world: PayPal and Stripe.
Returns and Warranty
Can I return my order?
You can return your order within 14 days (no questions asked) after you receive the products. The products should be unused and in mint condition. Before you return any products, you should always contact us first. Based on the type of product and your location we will provide you with an address to ship the products to.
What about warranty?
We pride ourselves in making products of absolute top quality. Nevertheless, sometimes a product slips through our intensive quality control. If this happens you should directly contact us and provide us with: prove of purchase, description of the issue and pictures of the product. We will make sure we’ll take care of you.